What is Event Management Software?

Event management software is a solution that helps companies to automate the process of planning, marketing, organizing, and analyzing promotional events. This type of software can be used for event registration, ticketing, seat allocations, and onsite operations management. It can also be utilized to conduct real-time surveys and polls to engage the audience and to use customer feedback to enhance future events.

Event management software can be used to organize and manage conventions, trade exhibitions, academic and professional conferences, and Continuing Professional Development (CPD) meetings. Common types of this solution can be utilized for customized event website creation, event schedule planning, venue selection, online registration, delegate management, content management, procurement, sourcing, and RFPs, exhibition management, onsite operations including registration and networking, and finally, audience response solutions. Top features of event management software include session management, barcode scanning, badge printing, guest list management, and venue management.

Most Popular Event Management Software

Ticket Tailor reviews
Ticket Tailor

Our Score 9.0

User Satisfaction 100%

Ticket Tailor is a user-friendly commission-free online ticketing platform that lets professional events organizers sell tickets online without a third party ticketing agency in between. Read Reviews

etouches reviews
etouches

Our Score 9.0

User Satisfaction 100%

Event management solutions that are cloud-based and very easy to use. The solution encompasses each and every aspect of pre and post-event management. Read Reviews

DoubleKnot reviews
DoubleKnot

Our Score 8.6

User Satisfaction 98%

With Doubleknot in charge, you wont need any other management software for your business. Read Reviews

How To Choose The Best Event Management Software

Event management software can be used to plan, organize, and manage a range of events. Therefore, it is an essential asset for small business organizations and event management companies. But how can they select the best event management software solution given the high number of good quality tools out there? To help them, we have prepared this buyers guide which details the list of features to look for and the important aspects to consider to find a suitable event management software app for their requirements.

Get to know each product with free trial

You can start your search for the best event management software system by registering for the free trials offered by leading vendors. This will enable you to check out each platform’s features at no cost and gauge whether it is a good fit for your needs. Visit the websites of the following popular apps to find out if they offer a free trial: BizzaboEventbriteCventEventleaf, and Eventboost.

Targeted Businesses

Small businesses and medium-sized companies: These companies have a limited number of employees and look for niche apps in their industry. For conducting online events, you need a system that offers event reporting, event marketing, online registration management, and ticketing features. For holding onsite events you need features such as sessions managements, badge printing, barcode scanning, onsite visitor management, guest list management, and venue management.

Big enterprises: These companies often host onsite events that are linked with simultaneous online events. They should look for a solution that synchronizes online and offline event registration. The best deal would be to select a system with a modular suite so that you can select appropriate modules for your needs.

What are Examples of Event Management Software?

  • Bizzabo: This event success solution helps organizers create attractive event websites, sell tickets, and build a community. It has been used by more than 5,000 conferences worldwide.
  • Eventbrite: Brings people together through live experiences. Discover events that match your interests, or create your own with online ticketing tools.
  • Cvent: This company offers online software for event management as well as a global event venue directory with more than 150,000 venues. The software has powered successful events for organizations of all sizes and industries.
  • Eventleaf: Offers online attendee registration and features for onsite check-in, registration, and badge printing. You can use this app to create events, customize registration form, invite attendees, and collect registered event attendees.
  • Eventboost: An all-in-one event management software and online registration platform. It simplifies and improves the organization of any kind of event.

Types of Event Management Software

The following are common types of event management solutions:

  • Audience response solutions, live slide sharing and second screen tools such as live polls, Q&A, etc.
  • Exhibition management including floor planning, billing, and booking
  • Onsite operations including registration, badges, and networking
  • Content management
  • Procurement, sourcing, and RFPs
  • Venue selection
  • Online registration and delegate management including online payment
  • Customized event website creation
  • Event schedule planning

Key Features of Event Management Software

  • Session management: You can create and track content for sponsors, speakers, and event exhibitors. Plus, you can create event agendas and measure attendee interest for each session.
  • Onsite management: You can manage activities at the venue including on-the-spot attendee registration, printing name badges for attendees, checking in attendees using a barcode scanner, and integration with self-service kiosks for effortless check-ins.
  • Event marketing: Business owners can market events with features to create a customizable event website, launch push messaging, social media, and email marketing campaigns, and generate promotional codes.
  • Reporting and event analytics: You can generate customizable reports to measure event ROI based on metrics such as marketing success, audience engagement, venue utilization, and budget utilization.
  • Ticketing: Enables the sale of event tickets as well as registration for conferences through online and offline channels. You can set ticket prices and types as well as quantity limits.
  • Venue management: You can identify potential venues and prepare a floor plan to allot booths to exhibitors. Some software solutions also enable you to manage resources, catering, and event logistics.
  • Registration management: Users can accept or decline registrations for seminars, conferences, and events through both offline and online channels. Some apps allow you to book tables, venues, and rooms for attendees.
  • Attendee management: You can improve the attendee experience with tools for customized registration, assigned seating arrangements, guest list management, Q&As and polls for better engagement, and assignment of staff members to escort attendees. Some apps also allow you to manage travel facilities for attendees.

Benefits of Event Management Software

Task and object relationships

The software can create relationships between various event activities. As a result, if you make a change to one object it will trigger notifications across a range of tasks and objects. For example, if you increase your capacity by 50 attendees, you will be alerted to the problems caused by this change in other objects such as parking and accommodations.

Online registration and payments

Leading event management apps can manage the backend for registration and online payment.  Some solutions can even automate website creation or provide a control that you can embed into an existing website. The software can then access this data and include it in analyses.

Venue selection

The software can help with site selection. Many systems have inbuilt venue selection tools that can interface with online resources. You can provide the criteria based on which the software automatically filters out unsuitable sites. Plus, the app can also score venues keeping in mind their compatibility with your requirements.

Social media and email marketing

Event management software can also be used for marketing management. Social media and email play a vital role in commercial and corporate events. Event management tools include features such as email undeliverable rates, one-click opt out, automated population of contact data, marketing templates, and more.

Latest Trends

Use of beacon technology for attendee management

Beacons are based on Bluetooth Low Energy (BLE) technology and they can help to personalize the customer experience. For example, when an attendee walks into an event, you can provide them a customized welcome message and an app notification that gives a guide map of the event venue. Beacons can also be used keep attendees engaged and enable them to interact with other attendees, which can increase your registrations for future events.

Big data analytics

You need to go beyond merely gathering basic attendee registration info. Big data analytics allows you to track attendees’ online activities and learn about their shopping preferences and social media engagements. You can use this type of analytics to collect and scrutinize this data so that you can offer personalized content to customers and event attendees.

Potential Issues

Not using social media

Don’t restrict yourself to merely printing a brochure about the event. Go online and make use of social media to market your event and gain more attendees. Using social media is a much more engaging and personalized way to communicate with your users and customers compared to snail mail.

No live streams

If you do not stream your event live, you will be missing out on a big marketing opportunity. The main advantage is users who do not have the time to attend your event as well other interested parties can view it live from anywhere. Plus, you can post the recording online so that anybody can view it anytime. Live streaming has become a big business and YouTube has recently started using it which increases the SEO opportunities.

List of Event Management Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
7.9
$750
96%
Tickets
7.8
$44
100%
Phone
8.3
by quote
88%
Email
8.4
$1
88%
Email
8.5
by quote
100%
Phone
8.5
by quote
N/A%
Training


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Our Score Read More

Our website uses our special SmartScore™ mode to gather information about all the products in the Event Management Software category so that we can help you select the best possible application. It takes into consideration the following elements: individual features, collaboration elements, custom elements, integrations with other services, user friendliness, customer support, security, support for mobile devices, ratings in media. At the moment, etouches is the leader in this category and our experts are really satisfied with it. Following extensive testing it got the best results among its competitors and we strongly suggest that you consider it as one of the alternatives for your needs.

User Satisfaction Read More

A summary of general user satisfaction with the products in our Event Management Software category calculated using our unique algorythm that finds user reviews, comments and opinions across a wide range of social media platforms to help you make an educated purchase decision.

100%

100%

98%

N/A%

100%

87%

88%

100%

88%

100%

Pricing Read More

Each vendor in the Event Management Software category will have a different set of pricing plans for its product and each plan will include a different group of features. Below we list the general pricing for the cheapest package offered for each service. Keep in mind that advanced features may cost extra.

Devices Supported Read More

An overview of what type of devices and operating systems are supported by these B2B tools in the Event Management Software category, including mobile platforms and web-based solutions.

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Laguages Supported Read More

Learn which languages and geographies are served by the best B2B services in the Event Management Software category, including apps aimed at international markets and created for multi-cultural teams of employees.

USA

UK

Canada

International

China

Germany

India

Japan

Spain

France

Russia

Italy

Dutch

Portugal

Polish

Turkish

Swedish

Pricing Model Read More

Find out what pricing packages are supported by the vendors in the Event Management Software category to see which one fits your business preferences and expenses best. Be aware that some software can offer free or freemium accounts for you to try out first.

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types Read More

A brief look at which groups of customers a selected B2B service in the Event Management Software category is designed for, from small businesses and non-profits to large enterprises.

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment Read More

An overview of what kinds of product deployement are offered by each B2B vendor in the Event Management Software category. While the majority of modern SaaS services are cloud-based certain services might offer an on-site deployment model too.

Cloud Hosted

On Premise

Open API